Chargeback
A chargeback is a card-payment dispute through the issuing bank.
Definition
A chargeback is a card-payment dispute through the issuing bank. For digital services and exchanges, outcome depends on bank, card-network rules and evidence; it cannot reverse a blockchain transaction. Keep receipts and correspondence. In practice, check the asset, network, address, amount and requisites in the official order window before acting. If the wallet or exchanger displays a warning, stop and resolve it before sending funds. The same ticker may exist on several networks, so an asset name without a network is not enough for a safe transfer. Rate, reserve, minimum amount and payment route belong to a specific direction and may change. Use official service pages, order history and the relevant network explorer rather than an unverified chat message. Decide in advance what should happen after payment: an order becomes confirmed, an operation status changes or an asset reaches the destination address. Keep the order number, receipt and transaction hash, but never send a seed phrase, password, PIN or one-time code to an operator. If the address is correct, the network matches and the status remains pending, first check the transaction in the network explorer and only then contact support. This separates confirmation delays from a requisites error and avoids sending a duplicate transfer.